Participants will learn how to use the spirit of Motivational Interviewing and related tactics to improve their ability to discern their patients' goals. In turn, this will help participants guide their patients towards those goals in a way that builds rapport and reduces provider frustration.

After this interactive session, participants will leave able to:

1. Provide quick updates as to the latest findings and techniques around motivational interviewing (MI) and identify clients for whom this method may be most effective; and,

2. Demonstrate various MI techniques for even the most challenging clients.